Experience crystal-clear audio over your business phone lines.
The Noise Cancellation Gateway performs the function of a filter, which identifies and captures all sounds that are not human. What is left is audio that is completely clear throughout your company’s phone lines. Participants in a call are able to hear each other at all times, regardless of how busy the environment may be because noise pollution is filtered on both ends of the conversation. The gateway resolves problems with communication and collaboration, in particular those problems that are the result of the trend toward employees working from anywhere, in which employees do not have control over the noise in their surroundings.
The gateway contributes to the success of artificial intelligence (AI) projects that call for collecting and analyzing significant amounts of voice data. When there is minimal interference from background noise during the process of gathering voice data, useful information is gathered, which can then be used to drive business outcomes.
Don’t Lose Customers Due To Background Noise
It is not only customer service that contributes significantly to a company’s income; rather, the entire customer experience is what makes a difference. In point of fact, it is essential to incorporate the experience of customers into every aspect of a business in order to prevent losing a sale or even a loyal customer as a result of a single unfavorable interaction with the company. During a phone call, a poor customer experience can be caused by either the employee of the company not being able to hear the customer or the customer not being able to hear the employee of the company.
Experience The Outstanding Audio
The Deltapath Noise Cancellation Gateway helps companies simultaneously resolve issues pertaining to their prospects, customers, and employees. Because background noise does not go in a single direction, the gateway filters it out on both ends of an ongoing call.
Your employee will hear the customer even if they are in a noisy location, even if there is background music playing, etc.
A noisy workplace does not prevent potential clients, current clients, or firm personnel from making outgoing calls or taking incoming calls.
No one will ever have difficulties hearing the employees, regardless of how noisy the environment at your organization typically is.
Communication and Collaboration Have Never Sounded Better
Experience the impact that Deltapath’s noise cancellation gateway can make by making your next call while riding a train, waiting in an airport, or standing in front of a construction site. Because noise is filtered out on both ends, everyone is left with crystal-clear audio. This enables employees of any industry or organization to influence business regardless of where they are or how noisy it is around them.
Utilize the Power of Customer Intelligence
Utilizing the unique customer insights that may be extracted from call data, you can direct the future of your products and generate commercial outcomes. If your company is currently consuming its artificial intelligence (AI) work with the capture of significant volumes of voice data, you may have already noticed that the quantity of background noise experienced during voice input has a direct impact on the integrity of the data. This may be the case if you are already fueling your AI work. When there is interference from background noise during the data-gathering process, it is likely that this will have an effect on the accuracy rate of your AI engine when it is interpreting and evaluating the data. Whether your AI engine is analyzing voice input, interpreting voice commands, transcribing audio into meaningful text, or interpreting peoples’ emotions through the tone of their voice, the Deltapath Noise Cancellation Gateway can help ensure that you capture high-quality audio and boost the accuracy rate of your AI engine by filtering out nonhuman noise pollution.
Enhance Your IVR
The noise suppression gateway provided by Deltapath offers additional benefits to businesses already reaping the benefits of voice recognition technology.
AI is already providing tremendous value to businesses such as banks and postal services that employ Interactive Voice Response (IVR) systems to provide faster service and improve customer experience. These firms want to use AI to give even greater benefits to their customers.
When an Interactive Voice Response (IVR) system is unable to correctly comprehend the voice commands of consumers because of ambient noise, such customers do not receive the outcomes they desire. The Deltapath Noise Cancellation Gateway has the capability to ensure that background noise is filtered, hence making it possible for customers’ requests to be accurately collected.
Make Your Voice Assistants More Powerful
The use of digital assistants is rapidly becoming standard in today’s society. Voice recognition technology and artificial intelligence are at the heart of devices such as Siri and Alexa, which enable users to carry out a variety of tasks such as checking the latest traffic conditions and setting up calendar appointments.
Background noise has the potential to interfere with the process of recording and transmitting a user’s voice command to a cloud-based service for the purpose of evaluation and interpretation. If this occurs, the digital device will deliver an inappropriate response to the user. Including the noise cancellation gateway in this procedure will make it easier to guarantee that a user will receive the appropriate response.
There will be no impact on your Infrastructure
The Deltapath Noise Cancellation Gateway integrates flawlessly into your existing voice or artificial intelligence system. Configuring and managing the gateway is a simple process.
Do not let background noise interfere with the process of gathering and processing voice data if, on the other hand, you are implementing AI with the intention of driving business outcomes. Don’t let vital data remain untapped or unused.
ctto: https://www.deltapath.com/noise-cancellation-gateway/
